دوره 4، شماره 4 - ( بهار 1398 )                   جلد 4 شماره 4 صفحات 15-29 | برگشت به فهرست نسخه ها

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Mazhariazad F, Taghadosi M, Erami E. Challenges of Nurse-Patient Communication in Iran: A Review Study. SJNMP. 2019; 4 (4) :15-29
URL: http://sjnmp.muk.ac.ir/article-1-181-fa.html
مظهری آزاد فرشته، تقدسی محسن، ارمی الهه. چالش‌های برقراری ارتباط پرستار و بیمار در ایران: یک مطالعه مروری . فصلنامه پرستاری، مامایی و پیراپزشکی. 1398; 4 (4) :15-29

URL: http://sjnmp.muk.ac.ir/article-1-181-fa.html


1- دانشگاه آزاد اسلامی بندر عباس
2- دانشگاه علوم پزشکی کاشان ، Taghadosi_m@kaums.ac.ir
3- دانشگاه علوم پزشکی تربت حیدریه
چکیده:   (749 مشاهده)
زمینه و هدف: ارتباط بین پرستار و بیمار یکی از عوامل مهم در ارائه مراقبتهای پرستاری با کیفیت است؛ بنابراین شناسایی موانع ارتباط مؤثر پرستار و بیمار ضروری است. مطالعه حاضر با هدف بررسی و مرور چالش های برقراری ارتباط پرستاران و بیماران ایرانی انجام شده است.
مواد و روش ها: در این مطالعه مروری پایگاه های اطلاعاتیMagiran ،SID ،PubMed  Web of Science, Scopus, و Google Scholar جستجو گردید. مقالات چاپ شده ایرانی با استفاده از کلید واژه هاnurses ،patients, Clients  و communication  جستجو گردید.
یافته ها: از 14 مقاله مورد بررسی10 مطالعه کمی و 4 مطالعه کیفی بودند. 4 مقاله در مجلات خارجی و 10 مقاله در مجلات داخلی به چاپ رسیده بود. نتایج نشان دادکه اختلاف و توافق نظرهایی بین دیدگاه پرستاران و بیماران در تعیین موانع ایجاد ارتباط مؤثر وجود دارد. چالش برقراری ارتباط پرستار با بیمار در چهار حیطه عوامل فردی و اجتماعی، ویژگیهای شغلی، شرایط بالینی بیمار و عوامل محیطی دسته¬بندی گردید.
 نتیجه گیری: از آن جا که برقراری ارتباط، جنبه مهمی از مراقبتهای پرستاری را تشکیل می دهد، ضروری است که چالش-های ذکر شده توسط مدیران مراقبتهای بهداشتی مورد توجه قرار گیرد و برای رفع آنها برنامه ریزی گردد. بدیهی است که بهبود وضعیت ارتباط بین پرستار و بیمار موجب ارتقاء کیفیت خدمات ارائه شده توسط پرستاران می شود و در تشخیص، درمان و بهبود کیفیت مراقبتهای پرستاری مؤثر خواهد بود.
 
واژه‌های کلیدی: ارتباط، بیمار، پرستار
متن کامل [PDF 814 kb]   (134 دریافت)    
نوع مطالعه: مروری | موضوع مقاله: عمومى
دریافت: ۱۳۹۷/۷/۲۸ | ویرایش نهایی: ۱۳۹۸/۴/۹ | پذیرش: ۱۳۹۷/۱۰/۶

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