Volume 4, Issue 4 (Spring 2019)                   SJNMP 2019, 4(4): 58-65 | Back to browse issues page

XML Persian Abstract Print

Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Maleki K, Lotfi Y, Karimi Johani R. Assessing Barriers to Effective Communication between Nurses and Patients from Nurses Point of View. SJNMP 2019; 4 (4) :58-65
URL: http://sjnmp.muk.ac.ir/article-1-153-en.html
1- Sarab Medical Sciences University
2- Sarab Medical Sciences University , yossef.lotfi@gmail.com
Abstract:   (4164 Views)
Background & Aims: The nurse or patient effective communication is one of the most important factors in the care. So understanding the obstacles, important and essential, as the nurses  better be able to have effective communication. Review and understanding of the barriers to effective communication between nurses and patients from the nurses ' perspective the aim of this research.
Materials & Methods: This cross - sectional survey was carried out in Sarab in the winter of 1396. 100 of the nurses working in various parts of the imam khomeini hospital were selected and studied by accident.In this between 100 nurses working in different parts of the hospital of Sarab,  were randomly selected and studied. In order to collect the necessary information, a researcher-made questionnaire was used. SPSS software version 24 was used to analyze the data.
Results: The shortage of nurses (4.42), work hardness (4.37), do not appreciate the racists the authorities of the Saints (3.88), the intellectual and emotional concerns (3.84) and high expectations of patients from nurses (3.68) the most important barriers to effective communicating between the nurse and patients were announced.
Conclusion: Solving communication barriers between nurses and patients is very important and nurses need to provide the necessary training.
Full-Text [PDF 369 kb]   (2036 Downloads)    
Type of Study: Research | Subject: Special
Received: 2018/08/26 | Revised: 2020/07/28 | Accepted: 2018/12/26 | Published: 2019/10/24 | ePublished: 2019/10/24

1. Mohammadi I, Mozafari M, Jamshid Beigi E, kaikhavani S. Barriers to Effective Nurse- Patient Communication from Perspective of Nurses Employed in Educational Hospitals of Ilam. Journal Of Neyshabur University Of Medical Sciences. 2014; 2(3): 20-7.
2. Fleischer S, Berg A, Zimmermann M, Wüste K, Behrens J. Nurse-patient interaction and communication: A systematic literature review. Journal of Public Health. 2009; 17(5): 339-53. [DOI:10.1007/s10389-008-0238-1]
3. Pahlevanzade S, MaghsodiGanjeh J. Mental Health. Isfahan University of Medical Sciences Publication; 2005: 72.
4. Miller CA. Nursing for wellness in older adults: Theory and practice: Lippincott Williams & Wilkins; 2004.
5. Roach SS. Introductory gerontological nursing: Lippincott Williams & Wilkins; 2001.
6. Miles LW, Mabey L, Leggett S, Stansfield K. Teaching communication and therapeutic relationship skills to baccalaureate nursing students: A peer mentorship simulation approach. Journal of psychosocial nursing and mental health services. 2014; 52(10): 34-41. [DOI:10.3928/02793695-20140829-01]
7. Pejhmankhah S, Farajzadeh Z, Nakhae M, Saadatjoo S, Kianfar S. Effective factors in communication with patients and barriers from nurses' perspective Val-e-Asr hospital-Birjand. Modern care journal. 2009; 5(1): 46-51.
8. Fakhr-Movahedi A, Negarandeh R, Salsali M. Exploring nurse-patient communication strategies. Journal of hayat. 2013; 18(4): 28-46.
9. Stayt LC. Nurses' experiences of caring for families with relatives in intensive care units. J Adv Nurs. 2007; 57(6): 623-30. [DOI:10.1111/j.1365-2648.2006.04143.x]
10. Ruesch J, Bateson G, Pinsker EC, Combs G. Communication: The social matrix of psychiatry: Routledge; 2017. [DOI:10.4324/9781315080932]
11. Kettunen T, Poskiparta M, Liimatainen L. Communicator styles of hospital patients during nurse-patient counseling. Patient Education and Counseling. 2000; 41(2): 161-80. [DOI:10.1016/S0738-3991(99)00076-2]
12. Heaven C, Clegg J, Maguire P. Transfer of communication skills training from workshop to workplace: the impact of clinical supervision. Patient education and counseling. 2006; 60(3): 313-25. [DOI:10.1016/j.pec.2005.08.008]
13. Khatibian M. the effect of Organization of care as the primary method on nurses and patient satisfaction. [MSc Thesis]. Tehran: Tehran Univ; 2005. (Persian).
14. Anoosheh M, Zarkhah S, Faghihzadeh S, Vaismoradi M. Nurse-patient communication barriers in Iranian nursing. International Nursing Review. 2009; 56(2): 9-243. [DOI:10.1111/j.1466-7657.2008.00697.x]
15. Baillie L. An exploration of nurse-patient relationships in accident and emergency. Accident and Emergency Nursing. 2005;13(1):9-14. [DOI:10.1016/j.aaen.2004.10.015]
16. McCabe C. Nurse-patient communication: an exploration of patients' experiences. Journal of clinical nursing. 9-41: (1)13; 2004. [DOI:10.1111/j.1365-2702.2004.00817.x]
17. McQueen A. Nurse-patient relationships and partnership in hospital care. Journal of clinical nursing. 2000; 9(5): 723-31. [DOI:10.1046/j.1365-2702.2000.00424.x]
18. Heshmatifar N،Asarroodi A. Assessing Barriers to effective Nurse-patient communication in educational hospitals of Sabzevar. JSUMS،Iran.2011.19(2) 30.
19. Baraz PS, SHariati AA, Alijanirh, Moein MS. Assessing barriers of nurse-patient's effective communication in educational hospitals of Ahwaz. 2010.
20. Panjveini S. Evaluation of patient and nurses relationship on Sanadaj hospitals. J Nurs Midwifery Fac 2003; 2(1): 27-9. (Persian).

Add your comments about this article : Your username or Email:

Send email to the article author

Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

© 2023 CC BY-NC 4.0 | Scientific Journal of Nursing, Midwifery and Paramedical Faculty

Designed & Developed by : Yektaweb